If the candidate needs to retake a specific assessment because of technical problems or maybe poor internet connection, you can reset the assessment by following these simple steps:
Locate the position on the Positions page by entering the job title or requisition ID.
Click the position to find your candidate and tap the name.
From there, hit the three dots icon at the top right corner, select ‘Reset assessment’, and choose one or all the assessments to reset.
⚠️ Note that you can reset any assessment except for Personality, Attitude, and Situational Judgment tests.