FAQ

Candidate profile

• How do I unlock a candidate’s profile?
• I can’t find a candidate profile under an active requisition ID

Positions

• My candidate didn’t get the welcome email
• Job Requisition isn’t available in TDCX Careers
• My rater doesn’t have access to a position

Question banks

• How do I update a question template?

Assessments

• How do I unlock an assessment?
• How do I reset a specific assessment?
• How do I reset all assessments for my candidate?