Assessment formats

Under our regular template, you have the option to make it a general, skillswatch, analytical, or chat simulation assessment. Learn the difference below.

👤 Note: This is for Admins only.

General: This format offers the most possibilities because it is the catch-all for our question types.

Skillswatch: Use this to test candidates on their listening skills and ability to capture information quickly and accurately. This is a particularly important test for those working in customer engagement.

Analytical: Use this to test candidates on their analytical skills. While the general format can do the same to a certain degree, the analytical format allows candidates to give longer answers and attach documents to help decipher a scenario. This format also allows you to give candidates a longer deadline.

Chat simulation: Use this to test candidates on their communication skills. This is particularly useful to see whether candidates can capture information properly and respond to conversations tactfully in a chat setting.

 

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